MyDiversity Jobs

[Fulltime] Work Planner at Nottingham Community Housing Association Ltd

Fri, 13 Nov 2026 16:00:02 +0000

Work Planner

Location: Nottingham

Salary: £27,893 - £31,934 per annum

Are you highly organised, customer-focused and great at keeping multiple priorities on track? Do you enjoy problem-solving and coordinating people, schedules and resources to achieve the best outcomes?

We're looking for a Property Services Work Planner to join our Property Services team. This is a pivotal role where you'll help ensure repairs, maintenance and improvement works are delivered efficiently, enabling our customers to receive an excellent service every day.

About the Role

As a Work Planner, you'll be at the heart of delivering quality homes and excellent customer service. You'll coordinate and schedule a wide range of property improvement and maintenance programmes, including kitchen and bathroom replacements, communal decoration projects and void property refurbishments. Working closely with our trade teams, you'll ensure the right people, materials and resources are in the right place at the right time, helping us complete works efficiently and create homes our customers can be proud of.

What You’ll Do

Plan and schedule repairs, maintenance and inspection work for our operatives and inspectors.

Diagnose repair issues and determining the most appropriate course of action.
Raise and manage work orders using our systems to ensure jobs progress smoothly.
Coordinate appointments and keep customers informed of planned works, updates and changes.
Order materials and ensure the right resources are available when needed.
Maintain accurate records, databases and performance information.

What we're looking for

We're seeking someone who thrives in an organised environment and enjoys balancing customer service with effective planning and administration.

You'll ideally have:

Experience working in a planning, scheduling, coordination or administrative environment.

Strong organisational skills with the ability to prioritise a varied workload.
Excellent communication skills and confidence dealing with customers, contractors and colleagues.
A proactive approach to problem-solving and decision-making.
Good IT skills, including Microsoft Office applications and the ability to learn new systems quickly.
The ability to remain calm under pressure while meeting deadlines.

What you'll get in return

A varied and rewarding role where your work directly impacts customers' homes and communities.
Hybrid working arrangements following your initial training period.
A supportive and collaborative team environment.
Full training on our internal systems and processes.
The opportunity to develop your skills and build a rewarding career within Property Services.

Working Times

35 Hours a week. Monday to Friday between 8am and 5pm on a rota basis.

During your first three months, you'll be office-based to support your induction and training. Following this period, hybrid working applies, with an expectation to work three days in the office and two days from home.

Why Join our client?

Our client believes everyone deserves a safe place to live and the opportunity to thrive. By joining our team, you'll become part of an organisation committed to supporting communities and transforming lives.

In return, we offer:

A rewarding role where you can make a genuine difference.
Ongoing learning, training and development opportunities.
A supportive and inclusive working environment.
The opportunity to work for an organisation driven by strong values and a commitment to people.

Ready to apply?

If you’re looking for a role in an organisation that cares, we’d love to hear from you.

Please note that we are not offering visa sponsorship

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.

Closing date: 15th November 2026

Shortlist date: 16th November 2026

Interview date: TBC

Apply

[Fulltime] Care Assistant (Nights) at Friends of the Elderly

Fri, 13 Nov 2026 16:00:02 +0000

Care Assistant (Nights)

Colchester

Pay Rate: £13.30 - £14.63 per hour

Employment Type: Permanent – Full Time

Hours: 36 hours per week - Monday - Sunday (nights only). No specific pattern

Working Pattern: Nights, Weekends

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

Set in the picturesque Essex village of Copford, near Colchester, New Copford Place is a purpose-built residential care home, staffed by a committed and enthusiastic team.

We are recruiting for a Care Assistant to join the team.

Joining us as a Care Assistant, you will help our residents with various tasks including:

Personal care.
Companionship.
Meal preparation.
Mobility.
Keeping care records up to date.

We would like our Care Assistant to join us with at least 6 months experience in a care home environment. Empathetic and respectful, self-motivated and flexible, you will be a team player who is always willing to go the extra mile, enabling our residents to lead fulfilled lives.

A Care Certificate or a minimum of Level 2 NVQ in Health and Social Care is desirable.

We would like you to have a real passion for care. Someone who sees this as an opportunity to build solid relationships with our residents, to allow them to live well in later life by putting them at the heart of all that you do.

This isn’t just a job; it’s about making a difference to older people’s lives every day.

Why Join Friends of the Elderly?

Heritage of Care: Work with a trusted organisation backed by over a century of expertise.

Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values.
State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community.
Professional Development: Access training and career development opportunities.

Make Your Mark

This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents’ lives and the community.

Rewards and Recognition

We really value the hard work and commitment of all of our staff, and offer:

Learning, development, and career progression.
Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.
Retail discount schemes to make your salary go further.
Access to loans at affordable rates, saving directly from salary and advance pay already earnt.
Health cash plans for you and your family.
Cycle to work scheme.
Long service awards, that increase with length of service.
Refer a friend to work for us and receive a £200 bonus.

Group Pension Plan, with a 6% contribution from us.
Paid breaks in our care homes and day care services for care staff.
Free DBS checks.

Safeguarding:

Keeping everyone safe is one of the charity’s core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves a dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome.

Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.

Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Please refer to the job description upon submitting your application.

Apply

[Fulltime] Drug and Alcohol Recovery Coordinator at Oasis Project

Fri, 13 Nov 2026 16:46:24 +0000

Please note: This role is restricted to female applicants only, as being female is a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010

This is an exciting opportunity to make real impact within an established, award-winning, innovative voluntary sector organisation.

Oasis Project provides structured drug and alcohol treatment and recovery services for women, children and families affected by substance use.

As a Drug and Alcohol Recovery Coordinator, you will work within a specialist, trauma-informed, gender-responsive and child-centred service delivering structured interventions to support women and families to achieve positive and lasting change. This includes partnership working to deliver Oasis Project’s POCAR programme (Parenting Our Children, Accessing Recovery).

You will work directly with mothers and some fathers impacted by substance use, including those involved with Children’s Social Care. The role requires close multi-agency working, participation in safeguarding processes, and the delivery of both individual and group-based interventions.

This is a rewarding but demanding role working with families experiencing complex needs, including substance use, trauma, domestic abuse, and safeguarding concerns.

You will:

Work closely with Children’s Social Care and contribute to child protection processes
Work closely with external partners and internal colleagues to manage risk and respond to safeguarding concerns confidently
Undertake lone working and community-based visits
Maintain professional boundaries while building trusting, supportive relationships

This is a varied, rewarding and sometimes emotionally demanding role where you will work within a team to manage a caseload, deliver individual and group interventions, contribute to safeguarding and child protection processes, and work closely with Children's Social Care and partner agencies to support positive outcomes for families.

You will be confident working independently in the community, including some lone working, while maintaining strong professional boundaries and building trusting relationships.

You will have experience supporting people affected by substance use or other complex needs, along with experience of safeguarding, caseload management and multi-agency working.

Relevant Health and Social Care experience and / or a qualification, is essential. Knowledge of recovery approaches, trauma-informed practice and safeguarding procedures is also required.

Most importantly, you will be compassionate, resilient and committed to delivering person-centred support that empowers women and families to reach their potential.

This post is subject to an Enhanced DBS check, including a barred list check. Applicants must have the right to work in the UK.

If you're looking for a role where you can make a genuine difference to the lives of women, children and families, we'd love to hear from you.

Apply

[Fulltime] Mental Health Call Handler at Nottingham Community Housing Association Ltd

Thu, 12 Nov 2026 16:00:02 +0000

Mental Health Call Handler

Nottingham, Clifton

£27,893 - £31,934 per annum

At NCHA, we're passionate about making a positive difference in people's lives. Our Customer Wellbeing Service operates 24 hours a day, 365 days a year, providing emotional support, crisis intervention and assistive technology services to help people remain safe, independent and connected.

We're looking for compassionate and resilient Customer Wellbeing Agents to join our dedicated team and support customers through some of their most challenging moments.

For advertising purposes this role is known externally as a 111 Call Handler. Internally, the role title is Customer Wellbeing Agent.

Role overview

As a Customer Wellbeing Agent, you'll be the voice behind our wellbeing helplines and assistive technology service. You'll provide emotional support to people experiencing crisis or poor mental health, respond to assistive technology alarms, and ensure customers receive the help and support they need when they need it most.

Working as part of our 24/7 contact centre team, you'll play a vital role in safeguarding vulnerable customers, coordinating responses with external agencies and delivering services that have a genuine impact on people's wellbeing and quality of life.

Key responsibilities

As a Customer Wellbeing Agent, your day could look like:

Responding to calls from customers experiencing emotional distress, crisis situations or mental health challenges and provide appropriate support and reassurance
Responding to alarms and notifications generated through our assistive technology service
Liaising with emergency services, healthcare professionals and other partner organisations where required
Providing advice, guidance and signposting to appropriate support services
Identifying safeguarding concerns and take appropriate action to protect vulnerable customers
Installing and configuring assistive technology equipment in customers' homes (full training is provided)
Responding to emergency maintenance calls and support out-of-hours services

Working pattern

This is an office-based role located at our purpose-built Customer Wellbeing Centre in Clifton.

You'll work 35 hours across 4 days per week on a rota basis covering a 24-hour service, 365 days a year.

Shift patterns include:

Early: 6:00am to 3:15pm

Late: 1:15pm to 10:30pm

Night: 9:00pm to 6:00am

Flexibility is required to meet the needs of the service.

Ideal candidate

We're looking for someone who is calm, empathetic and resilient, with the ability to support customers through difficult situations while remaining professional under pressure.

You'll be an excellent communicator with strong problem-solving skills, good attention to detail and a genuine commitment to supporting vulnerable people.

The successful candidate will have:

Experience of working on a crisis, wellbeing or support helpline
An understanding of mental health issues and the challenges people may experience
Experience of supporting vulnerable customers in a customer-focused environment
Excellent communication, organisational and administrative skills
Strong IT skills and the ability to maintain accurate records
Effective conflict resolution and de-escalation skills
A proactive approach and a commitment to delivering excellent customer service
A full UK driving licence and access to a vehicle, unless a disability precludes this

Why join us?

This is an opportunity to be part of a service that makes a genuine difference to people's lives every day.

You'll benefit from:

A rewarding role where you can positively impact customers during some of their most important moments
A friendly, supportive and diverse team culture
Ongoing coaching, training and development opportunities
The chance to work for an organisation that lives its values and is committed to improving lives and communities
Excellent colleague benefits and wellbeing support

NCHA has been recognised as one of the UK's Best Workplaces™, Best Workplaces for Wellbeing™ and Best Workplaces for Women™, and 77% of our colleagues say NCHA is a great place to work.

If you're looking for a rewarding role where your compassion, resilience and communication skills can genuinely change lives, we'd love to hear from you.

We reserve the right to close this vacancy early if we receive sufficient interest, so don't wait to apply!

NCHA strives to be a welcoming and inclusive employer. We particularly welcome applications from people from ethnic minority communities, LGBTQ+ communities and women, who are currently under-represented within our workforce.

Please note that we are not currently able to offer visa sponsorship for this role.

This role requires an Enhanced with Adult's and Children's Barred List DBS check, which will be arranged and funded by NCHA. Successful applicants will be required to undergo a DVLA licence check as part of NCHA's pre-employment screening process.

Apply

[Fulltime] Community Outreach Support Worker - Mental Health at Amplius

Thu, 12 Nov 2026 15:00:02 +0000

Community Outreach Support Worker - Mental Health

Office-based - Eastfield Road, Peterborough

£25,353.25 per year

Permanent, Full-Time

Join Amplius as a Community Outreach Support Worker – Mental Health and make a real difference in our communities. You’ll support customers with profound and enduring mental health conditions to sustain their tenancies, build independence, and improve their quality of life, delivering person-centred support through structured and community outreach services.

Salary: £25,353.25 per year

Contract: Permanent, full time

Your week: 36.25 hrs (Monday to Sunday 8:30am - 8:30pm)

Location: Eastfield Road, Peterborough

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Provide ongoing, person-centred support to customers with profound and enduring mental health conditions to improve quality of life and promote independent living.
Deliver a structured, flexible community outreach service tailored to individual needs.
Support customers to sustain their tenancies, including understanding tenancy responsibilities such as property care and rent payments.
Create and maintain a safe, supportive, and empowering environment for customers.
Work closely with customers to build confidence, independence, and community integration.
Liaise effectively with statutory and voluntary agencies, including Mental Health Teams and Adult Social Care, to deliver coordinated support.
Contribute to the development of services to reflect changing customer needs and support long-term positive outcomes.

What we’re looking for

GCSE English and Maths Level 4-9 or equivalent.
Experience supporting vulnerable people, with a clear understanding of professional boundaries and diverse backgrounds.
Ability to deliver structured, person-centred support, including needs assessments, support planning, and risk assessments.
Strong communication skills, with the ability to maintain clear, accurate records and reports using Microsoft Office and digital systems.
Good administrative skills, with strong attention to detail and the ability to manage service user information and meet targets.
A positive, resilient, and inclusive approach, demonstrating confidence in challenging situations and a commitment to equality, diversity, and inclusion.

Important – Enhanced DBS clearance, full UK drivers licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 19th November

Interviews on Teams: TBC

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Apply

[Fulltime] Customer Contact Officer at Great Places

Thu, 12 Nov 2026 14:00:02 +0000

Customer Contact Officer

Location: Head Office - Didsbury

Salary: £26,924 rising to £28,341 (At 2 years, subject to satisfactory performance)

You’ll be the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods. You’ll work in a fast paced and busy Customer Hub with a focus on providing excellent timely resolution for our customers and colleagues. Every day and every enquiry is different, but you will have plenty of support around you to enable you to deliver the level of service expected, including peer to peer support, specialists and managers who are all easily accessible to provide the coaching and guidance needed.

What you’ll be doing

Responding to a range of customer and colleague queries which will include raising repairs, rent account management, tenancy related issues, ASB queries, re-housing advice and complaints.

Responding to these enquiries in a timely manner through a range of ways such as over the phone, by email and by webchat in line with our quality guidelines and service standards.

Providing guidance and assistance to customers to enable them, where possible, to resolve issues themselves or where appropriate signpost to other agencies who can support them.

Managing difficult situations and customers, but knowing when to escalate more complex queries to the Neighbourhood Colleagues, Specialists or Team Managers.

Identifying safeguarding concerns and ensure they are dealt with promptly and in line with our guidelines.

Ensuring that clear, comprehensive and timely records are logged into our systems for all contacts.

Managing customer expectations about the services we offer and have a good understanding of the customer’s responsibilities when holding a tenancy.

Part of a team rota, where you’ll be working between the hours of 8am to 6pm.

You’ll work part of the week in the office, and part of the week from home (once fully trained)

Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check.

What we need from you

A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing

A passion to advocate on behalf of people and communities
Commitment to work in partnership with others for the benefit of Great Places
A commitment to continuous learning and improvement

Ability to work flexibly.

To be professional and work with integrity, inclusivity and respect for diversity

What you’ll need

Experience of working in a customer focused role

Experience of responding to and resolving challenging customer situations

The ability to, and comfortable with, making decisions supported by knowledge and experience

The ability to build effective relationships with colleagues and other stakeholders so you are able to find the right information, and resolve problems

Experience of using Microsoft office or similar

The ability to complete tasks in an accurate and timely manner when working under pressure

Great written and verbal communication

Good organisation skills and the ability to time-manage your workload

What we give you in return for your hard work and commitment

Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)
WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members)
Ways of Working ¦ Following graduation from our Hub Academy; Work from Home Fridays
Annual leave ¦ Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague
The Market Place ¦ high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Wage Stream ¦ You can access savings opportunities and early access to wages
Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

Please note that this vacancy may close early should we receive a sufficient number of applications.

Closing date: 19th November 2026

Shortlist date: 20th November 2026

Interview date: TBC

Apply

[Fulltime] Scheme Manager at Nottingham Community Housing Association Ltd

Thu, 12 Nov 2026 13:00:02 +0000

Are you passionate about supporting older people to live independently, safely and with dignity?

We are looking for a compassionate, proactive and customer-focused Scheme Manager to join our Independent Living for Older Persons (ILOP) project at Steeple Leas.

This is a rewarding opportunity to make a real difference to the lives of older residents, helping them maintain their independence while creating a welcoming and supportive community environment.

About Steeple Leas

Steeple Leas is a warm and welcoming supported housing scheme providing long-term accommodation across 35 self-contained flats. Our aim is to empower residents to live independently while fostering a strong sense of community through regular tenant engagement, activities and support.

As part of the wider ILOP service, you will work alongside a team of Scheme Managers located across the East Midlands, reporting directly to the ILOP Manager.

What You'll Be Doing

As Scheme Manager, you will be responsible for delivering a high-quality housing management and support service to residents. Your duties will include:

Providing housing management and tenancy support to older residents.
Building positive relationships with tenants, families, carers and external agencies to help meet resident needs.
Promoting customer wellbeing, independence and tenancy sustainability.
Reporting repairs and undertaking regular health and safety inspections throughout the scheme.
Supporting residents to access appropriate services, aids and adaptations.
Encouraging tenant participation through meetings, activities and community engagement opportunities.
Ensuring communal areas are safe, welcoming and well maintained.
Monitoring and maintaining secure access arrangements across the scheme.

About You

Our ideal candidate will bring:

Knowledge of current social housing and housing management issues.
An understanding of the issues affecting older people and the challenges they may face in maintaining independent living.
Substantial experience of supporting vulnerable individuals.
Knowledge and understanding of safeguarding, health and safety and food hygiene requirements.
An understanding of people's human rights and the importance of promoting dignity, choice and independence.
Excellent communication, organisation and partnership-working skills.
The ability to build positive relationships with residents, colleagues and external partners.
An understanding of the needs of people from diverse social, cultural and racial backgrounds.

Working Pattern

This role is contracted for 35 hours per week, worked over 5 days a week with working hours covered between 8:00am and 5:00pm.

Additional Information

Our Head Office is based in Clifton, and you will occasionally be required to attend training and meetings there.

Why Join Us?

This is an opportunity to be part of a dedicated team committed to helping older people live independently and confidently within their own homes and communities. Every day brings the chance to make a genuine difference to residents' wellbeing, independence and quality of life.

If you're passionate about providing excellent customer service and supporting older people to thrive, we'd love to hear from you.

Apply

[Fulltime] Service Manager at Nottingham Community Housing Association Ltd

Thu, 12 Nov 2026 12:00:02 +0000

Join Nottingham Community Housing Association (NCHA) as a Service Manager for our Homelessness Service, Nottingham and help shape services that change lives.

Are you passionate about supporting people experiencing homelessness?

NCHA are looking for a Service Manager for one of our Homelessness Services within our Care and Support Division who can lead with compassion, create a sense of belonging, and bring our CLEAR values to life every day.

The service is called Gedling Grove and is made up of 30 units across Nottingham City that offer short‑term (up to 6 months) temporary accommodation for people who need a safe place to stabilise, rebuild and move on.

Our customers often find themselves with us following some significant life challenges so our job is not just to house them but to support their mental health and get them back to a place they can grow from.

About The job

As Manager, you’ll head up a team of people who manage the day‑to‑day delivery and development of this service. You will:

Ensure an excellent customer experience
Develop a strong multi‑agency ‘hub’ working with Health visitors, social workers, probation service etc
Managing a team of 10+, you will lead and support, including supervisions, development and performance management
Respond to, investigate and escalate safeguarding concerns.
Monitor KPIs and monthly performance data, addressing areas for improvement with Nottingham City Council.
Keep up to date with legislation, local procedures and best practice.
Represent the service at operational, strategic and multi‑agency meetings.
Identify opportunities to enhance the service through charitable grants.
Promote a positive, inclusive culture aligned to NCHA’s CLEAR values.

The Hours

This is a permanent full-time job working 37 hours per week. While you will predominantly work office hours Monday to Friday you should expect to be able to offer some flexibility to cover evenings, weekends, and bank holidays.

As the different sites are across Nottingham City you will need to be prepared to travel around during your day so access to your own transport would be ideal and give you the flexibility required.

What you’ll bring

You’ll thrive in this role if you have:

Substantial experience working in a social care or supported housing environment particularly with Mental Health needs and behaviours that can challenge.
Comprehensive knowledge of homelessness‑related issues and the needs of our client group.
Proven ability to work effectively at supervisory level and manage people’s performance and development.
A solid understanding of the needs of people from diverse social, cultural and racial backgrounds.
Experience supporting change within a team or service.
Strong numeracy, literacy and IT skills.

Interviews will be held on 1st December at Clifton Head Office, Nottingham

Why work for NCHA

We're proud of the collaborative, values-led culture we've built at NCHA. This is a place where people are trusted, supported and encouraged to grow.

As a Service Manager in our Care and Support Division, you’ll be joining a team where your ideas matter, your development is invested in and the work you do has a direct impact on people’s lives.

Apply

[Fulltime] Operations Manager: Community Services (Mental Hea at Birmingham Mind

Thu, 12 Nov 2026 15:16:30 +0000

Operations Manager: Community Services (Mental Health) Birmingham

£51,340 per annum

We are a leading provider of mental health services in Birmingham and the West Midlands, supporting over 20,000 people each year, and we are looking for an Operations Manager to join our capable and passionate senior operations team.

Operations Managers are the key to turning our strategy into action, overseeing services, ensuring quality and performance, and facilitating services’ development in line with our values and the needs of people who access support. They are also the basis of key relationships with the NHS, forming and maintaining strong links with commissioners, operational management, local service management, and contracting.

Community Services are one of four vital strands delivering journeys of recovery to the thousands of people who access Birmingham Mind each year. Community Services are how we enable earlier access to support, and how we help people to sustain levels of mental health and well-being.

The Operations Manager: Community Services oversees all services within our Community strand, makes our links with the NHS stronger, ensures services deliver locality-and-neighbourhood-based impact, and works with senior Operations colleagues to improve systems, processes, and the operating environment for all Operations staff.

The successful candidate will already have a successful record of managerial and leadership experience, ideally over a number of years. You will have experience of collaborative working and delivery with a range of stakeholders and partner organisations. You will also have working knowledge of good practice in mental health services and be committed to the recovery model of mental health support.

Benefits include an attractive defined contribution pension scheme, Pay C (which offers employees affordable cover for a range of healthcare treatments), an Employee Assistance Programme (including access to free counselling and a comprehensive training programme), and a cycle to work scheme.

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with.  We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams.  We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. 

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and so are unable to offer visa sponsorship for this position.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Application closing date: 23:59, Monday 30th November 2026

Interview Day: Tuesday 8th December 2026

Apply

[Fulltime] Residential Support Worker at MHC

Thu, 12 Nov 2026 14:55:59 +0000

Residential Support Worker

Acrefield House, Acrefield Road, Birkenhead

£27,999.72 - £29,428.49 per annum, dependent on experience

Permanent, Full Time (40 hours per week)

Please note that unfortunately we are unable to offer sponsorship for this role therefore applicants must have a valid Right to Work in order to be considered.

About Acrefield:

Acrefield House offers a warm and supportive environment for young people aged 16 to 30 with complex needs, including autism, learning disabilities, and mental health challenges.
We provide a safe and structured home where young adults are empowered to build independence, make informed life choices, and work towards their personal, social, and professional aspirations.

Members of the team say “the team work hard and stay positive recognising achievements in the home”.

What we’re looking for:

We welcome applications from people with a wide range of experiences and backgrounds. For this role, we particularly value individuals who can bring maturity, resilience, and strong interpersonal skills, alongside professional or personal experience in supporting others.

What Makes This Role Unique

Lead and guide young adults at critical life stages—use your influence to help shape futures.
Be part of a supportive team working both in our spacious but homely environment and out in the community.
Provide structure and positive role modelling to support young people with complex needs.

This Role Is for You If You:

Value teamwork, leadership, and responsibility.
Are passionate about helping young people develop life skills and independence.
Stay calm and adaptable under pressure.
Communicate effectively with both young people and colleagues.
Are reliable, proactive, and committed to making a real impact.

What We Offer

Competitive salary and a fulfilling, long-term career.
Fully funded professional training (Level 3/4 Health & Social Care, Therapeutic Childcare degree).
Clear career progression routes into senior roles.
Salary sacrifice scheme, enhanced leave, and a supportive team culture.
Ongoing career development, wellness support, and on-the-job training.

Ready to Apply?

If you are looking for a meaningful role where your experience, life skills, and compassion can help young people thrive, we’d love to hear from you.

Young Foundations is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks in line with our safeguarding policy. All offers of employment are subject to an Enhanced DBS check, satisfactory references, right to work checks and any other necessary checks.

Apply

[Fulltime] Childrens Support Worker at MHC

Thu, 12 Nov 2026 13:59:45 +0000

Childrens Support Worker

Amisfield House, Halifax

£27,999.72 – £29,428.49 per annum depending on experience

Permanent, Full Time (40 hours per week)

About Amisfield House:

Amisfield House caters for children and young people who have autism, severe and complex learning difficulties and who exhibit associated behaviours that challenge.

Our aim is to support children and young people to develop a wide range of skills, such as communication, social and independence skills in an environment that offers warmth, security, consistency and understanding. The children and young people are supported to do this by a range of highly skilled staff that ensure all children and young people experience a broad range of different opportunities, and that every child or young person enjoys their childhood.

We place a great deal of emphasis upon relationships with young people. Recognising that the most important tool we possess in helping our young people to grow, develop, and be a meaningful participant in society – is ourselves.

Members of the team say “I feel I work in a positive and supportive environment where colleagues are approachable, collaboration is encouraged, and there is a strong focus on wellbeing and professional growth.”

Who We’re Looking For

This role is all about putting the needs of children and young people first. We’re seeking someone who has:

Bucketfuls of empathy – you can step into a young person’s shoes and see the world through their eyes.
Level 3 Children’s Residential Practitioner qualification.
Driver Essential
A caring and supportive nature – you take pride in the difference you make each day.
Patience and listening skills – you understand that the little things are often the most important.
A passion for helping young people thrive – you believe in their potential and are committed to supporting their journey.

What Makes This Role Special

Every day, you’ll play a vital role in helping young people at a crucial stage of their lives.
You’ll be part of a supportive and passionate team who share the same goal: helping young people flourish.
You’ll provide encouragement, structure, and positive role modelling to young people with complex needs, both at home and out in the community.

This Role Is for You If You:

Put children and young people at the centre of everything you do.
Are a calm, caring, and reliable presence.
Enjoy listening, supporting, and encouraging others.
Are adaptable, proactive, and willing to go the extra mile.
Believe in teamwork and value the support of a close-knit team.
Take pride in your work, being the very best you can be.

Benefits of Working for us:

A rewarding career you can be truly proud of
A supportive environment that is committed to helping you flourish and deliver excellent care to the people we support
Competitive pay with pay progression opportunities
Career development and training
Internal progression opportunities
Enhanced maternity, paternity and shared parental leave packages
Enhanced annual leave
Fully funded Level 3/4 Health & Social Care qualification
Employee assistance programme
Birthday & Christmas vouchers
Free eye care vouchers

Ready to Apply?

If you’re looking for a meaningful role where your compassion, empathy, and dedication can help young people grow and thrive, we’d love to hear from you.

Apply

[Fulltime] Talent Scout - Leeds at Standing Tall

Wed, 11 Nov 2026 13:00:02 +0000

Talent Scout – Leeds

Location: Leeds – Hybrid working + local travel

Salary: £30,000 per annum + Benefits

Hours: Full Time (35 hours per week)

Standing Tall is an innovative not-for-profit reducing homelessness one person at a time. 80% of the people we help are still off the streets and in the same job 12 months later. Last year, Standing Tall won the Social Value award for SME and VCSE leadership. We’re looking for an exceptional person to lead and deliver what we do in Leeds.

We’re looking for a versatile person who makes things happen and has exceptional emotional intelligence. If you’re looking to make good change happen and join a small start-up with a big social mission, you’re in the right place.

Our Mission

Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later!

We’re working in 9 cities including Leeds.

About the role...

What you’ll be expected to do:

Assess and support people for 12 months who have been through homelessness, placing them in stable jobs and safe homes.

Build partnerships with businesses willing to work with Standing Tall to employ people who have been through homelessness.
Recruit, train, and support Standing Tall’s Amici Hosts to provide safe homes for people who have been through homelessness.
Having responsibility for Standing Tall’s operations and activities in Leeds.

A bit about you...

What we're looking for:

A person who has strong motivation for social justice and has a genuine passion to help people reach their potential.
A person with exceptional emotional intelligence to assess an individual’s motivations.
A person with a commitment to quality will naturally focus attention on delivering the highest standard of service possible.
A person with exceptional resilience and adaptability, has a strong sense of identity and will change their approach to ensure outcomes are still achieved.
A person who can lead bringing all he/she/they have/has to offer to work with others so the best outcome can be achieved.
A person with financial competence to monitor budgets and understand the financial implications of how services are delivered.
A person who can think commercially to identify and secure opportunities and build financial surpluses.

Application deadline: 10pm on Tuesday 17th November 2026.

If you are shortlisted, you will be contacted by Thursday 19th November and invited to an assessment day. The assessment day will take place in central Leeds on Wednesday 25th November 2026 (9:30am-4pm).

Please keep this date free in your diary.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to creating an inclusive and accessible recruitment process. If you have any accessibility requirements or need any adjustments at any stage of the application or Assessment Day process, please let us know. We are happy to provide reasonable accommodations to ensure equal opportunities for all applicants.

If you do not hear from us, please assume you have not been successful. As a small organisation, we do not have the capacity to provide feedback or offer alternative assessment dates.

No agencies please.

Apply