MyDiversity Jobs

[Fulltime] Associate Customer Relationship Manager at Border to Coast

Fri, 13 Nov 2026 10:00:02 +0000

Competitive Salary + Benefits

Leeds – 3 days in the office

37.5 hours per week, Full time (we welcome flexible working discussions)

An opportunity to make a difference

At Border to Coast, our purpose is to make a difference, and we’re looking for a Associate Customer Relationship Manager to join our team.

As a customer-owned and customer-focused organisation, we work collaboratively, sustainably and with integrity. Our focus is securing the pensions of over two million people who have provided valuable service to their communities and society. We provide innovative investments designed to deliver sustainable returns over the long term.

In this role, you’ll provide advanced operational support to our Customer Relationship Managers while taking ownership of specific workstreams. Acting as a secondary point of contact for our Partner Funds, you’ll help deliver a consistent, high-quality customer experience and bridge the gap between Assistant Customer Relationship Manager and Customer Relationship Manager.

The role – what you’ll be doing

Act as a secondary point of contact for Partner Funds, handling routine escalations and monitoring actions.
Investigate complex queries and complaints, coordinating input across the business to support effective resolution.
Work closely with advisory, investment, operations, legal and compliance colleagues.
Lead the preparation of oversight packs, quarterly reports and committee papers.
Maintain accurate CRM data and produce insights that inform engagement and relationship plans.
Coordinate training sessions and workshops for Partner Fund officers and committees.
Track adoption plans, recurring deliverables and Partner Fund interactions.
Manage document-sharing platforms and Partner Fund documentation.
Identify improvements to CRM processes, reporting quality, data standards and customer experience.
Ensure work meets internal standards, procedures and regulatory requirements.

About you – and the value you’ll bring to our team

You’ll bring:

Strong interpersonal and communication skills.
Experience in client service, reporting, operations or relationship support within asset management, investment consultancy, pensions or a similar institutional environment.
A good understanding of financial markets, investment products and UK pensions.
Experience preparing governance materials, reports, committee papers or oversight documentation.
Strong analytical, problem-solving, organisational and time-management skills.
Experience resolving client queries by coordinating timely, accurate responses across teams.
Experience maintaining CRM systems, client records and data quality.
The ability to explain technical information clearly to different audiences.
An understanding of compliance, regulatory expectations and internal controls.
High integrity, sound judgement and confidence when handling sensitive or time-critical matters.

Why join Border to Coast?

At Border to Coast, you will receive competitive remuneration and have access to excellent benefits:

Vitality Health Insurance for all employees
Employee Assistance Programme
A generous holiday allowance of 30 days a year, plus bank holidays
Professional Development including the opportunity to gain fully funded qualifications (e.g. IMC and CFA)
Critical Illness Cover
Pension scheme
Stunning Leeds city centre location only a short walk to the train station
Cycle to work scheme
Life Assurance of 6 times of salary
Sustainable travel plans
Range of discounts for Leeds gyms, shops and restaurants
Hybrid working
Onsite gym

There’s also more information about pay and reward, careers at Border to Coast and how we work on our website Careers - Border To Coast - Work With Us

We welcome applications from people of all experience levels and backgrounds and value diversity of thought. We are committed to creating an inclusive and engaging workplace, ensuring that colleagues maintain a work life balance. We encourage colleagues to progress, be themselves and be their best through both personal and professional development.

If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, we would be happy to discuss making reasonable adjustments to our processes for you. Please contact our recruitment team at recruitment@bordertocoast.org.uk

We’re looking for people with the right values, behaviours, skills and experiences and if you meet some of the role’s criteria and are interested in finding out more about Border to Coast and the team, we’d love to hear from you.

About Us

Based in Leeds, Border to Coast is the largest LGPS (Local Government Pension Scheme) pool in the UK. It is owned by 18 Local Government Pension Schemes funds (‘Partner Funds’)which collectively represent over 5,000 employers and two million members.

The Partner Funds are Bedfordshire, Cambridgeshire, Cumbria, Durham, East Riding, East Sussex, Essex, Hertfordshire, Kent, Lincolnshire, Northamptonshire, North Yorkshire, South Yorkshire, Surrey, Teesside, Tyne and Wear, Warwickshire and West Sussex.

The 18 Partner Funds have approximately £120bn of assets, strengthening the Border to Coast partnership’s ability to harness scale to be more effective, more resilient, and more impactful.

Border to Coast Pensions Partnership Ltd is authorised and regulated by the Financial Conduct Authority. Registered in England Number: 10795539 and Registered Office: 5th Floor, Toronto Square, Toronto Street, Leeds, LS1 2HJ.

Further details can be found at https://www.bordertocoast.org.uk.

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[Fulltime] Electrician x2 at Golding Homes

Thu, 12 Nov 2026 18:00:02 +0000

Electrician x2

Location: Maidstone, Kent

Salary: £41,669 Per Annum

Are you an experienced Electrician looking for a varied role where you can deliver high-quality repairs and installations across domestic housing stock?

'It is a great time to join Golding as we are an efficient, local, visible and listening housing provider, providing sustainable homes and communities.' We have an established track record for building quality homes and investing in our local communities.

Golding Homes is looking for a skilled and customer-focused Electrician to join its Repairs and Maintenance Electrical team.

What you'll be doing

You’ll install, service and maintain electrical systems and appliances across domestic and commercial properties, ensuring all work meets current Wiring Regulations and is completed to a high standard. You’ll undertake planned and reactive maintenance, diagnose and repair electrical faults, and use appropriate testing and measuring equipment to ensure systems are left safe and fully serviceable.

You’ll take ownership of each job from start to finish, assessing the work required, arranging the appropriate parts and materials, and accurately completing all relevant electrical certification. You’ll record job details, materials and any follow-on work using a handheld device, while ensuring your vehicle stock is maintained and replenished.

This is a customer-facing role, so you’ll communicate clearly with customers when arranging and carrying out work, taking their individual needs into account and explaining what has been completed. You’ll ensure every property is left clean and safe, providing an excellent service throughout the visit. You may also be required to supervise apprentices and support them in working safely and to the expected standard.

More about you. What can you bring?

A recognised electrical apprenticeship or equivalent qualification, such as an NVQ Level 3 or relevant City & Guilds certificate
2391 Test and Inspection qualification or equivalent qualification
A strong working knowledge of current IEE Wiring Regulations
Good experience within the building construction industry, including domestic installation experience within housing
Strong electrical fault-finding, repair, installation, testing and measuring skills
The ability to interpret work instructions, drawings and schematic diagrams
A good understanding of relevant health and safety requirements
The ability to work independently with minimal supervision, as well as effectively as part of a team
A full UK driving licence and flexibility to travel across the stock area
The ability to work at height, in confined spaces and in varying working conditions
Flexibility to participate in an out-of-hours emergency rota where required
Willingness to undertake a Basic Disclosure check

When and where you'll be doing it

You will enjoy a 40 hour working week and earn an annual salary of circa £41,669 dependent upon your knowledge, skills and experience.

Golding Homes have properties throughout Maidstone and the surrounding area. This role will allow you to travel around our properties, meaning no two weeks will be the same! What’s more, you'll become a permanent member of the Golding family, offering you real job security. You will benefit from regular working hours with the chance for overtime as required.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

Company vehicle and fuel card

Mobile device
Uniform
Personal protective equipment
28 days annual leave per year (plus bank holidays & Christmas closure)
Regular opportunities for training (upskilling and cross skilling)
Company Pension contribution and life assurance
Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

Closing Date:

We will be shortlisting throughout and reserve the right to close this role early.

Equality, Diversity and Inclusion

We’re committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly, allowing us to build a healthy, vibrant and inclusive organisation which encourages everyone to be themselves at work.

No matter what your ethnic origin, gender, sexual orientation, marital status, religion, age or disability status, you’ll get all the opportunities, support and respect you’d expect from Golding Homes. We're committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.

Closing date: 25th November 2026

Shortlist date: 26th November 2026

Interview date: TBC

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[Fulltime] Accounts Receivable Officer at Royal College of Physicians

Wed, 11 Nov 2026 17:00:02 +0000

Accounts Receivable Officer

Liverpool

£27,962

Working arrangements: Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office.

About the role

As the accounts receivable officer you will play an important role in ensuring the income of the college is correctly recorded and payments are collected in a timely manner from debtors. You will process debtor payments in accordance with the college’s procedures. You will help the organisation manage our cashflow position by contributing to an effective debt collection process to maximise cash holdings. You will also provide accounts receivable services to The Federation of the Royal Colleges of Physicians in the UK within agreed service levels.

What you’ll do

Process sales invoices and credit notes, ensuring VAT is correctly accounted for.
Issue invoices to the correct processing teams.
Lead credit control and collect debts promptly in line with policy, protecting cash flow and customer relationships.
Maintain accurate records of collection activity and customer correspondence.
Work with Treasury to allocate receipts promptly, update debtor accounts and follow up missing remittances.
Issue monthly statements to debtors.
Produce monthly KPI reports, explaining variances and debts over 90 days overdue.
Prepare and distribute aged debt reports with status updates.
Manage shared mailboxes and respond to customer and internal queries.
Support the Meetings and Events team with invoicing, payment allocation, debt collection and monthly debt reviews.
Meet month-end deadlines, ensuring invoices and cash allocations are recorded in the correct period.
Provide audit information and prepare accurate working papers for the statutory accounts.
Maintain and update relevant standard operating procedures.
Provide financial information, reports and analysis as required.
Comply with the RCP’s Health and Safety Policy.
Carry out all duties in line with equal opportunities requirements.

About you

AAT qualified, CICM part-qualified or equivalent.
Good GCSE passes in Maths and English, or equivalent.
At least two years’ accounts receivable experience in a large organisation.
Strong Excel skills; Microsoft Business Central experience is desirable.
Knowledge of double-entry bookkeeping is desirable.
Experience producing reports for finance and non-finance colleagues.
Able to prioritise workloads and meet demanding deadlines.
Confident communicator who builds strong relationships with customers, auditors and operational managers.
Understanding of GDPR and secure handling of sensitive financial data.
Excellent customer service and attention to detail in a busy finance team.

Closing date: 15 November 2026

The RCP positively encourages applications for suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. that's why welcoming and having people who represent the 21st century medical workforce and the diverse population of patients we serve is so important to us.

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[Fulltime] Finance officer - Rent and Service Charges at Gloucester City Homes

Wed, 11 Nov 2026 16:00:02 +0000

Finance Officer - Rent and Service Charges

Gloucester/Hybrid

£28,925.96 per annum

Permanent, Full Time

Looking for a job where your skills matter and your work makes a real impact? We’re proud to be a trusted local employer providing a family-friendly culture alongside great benefits, and real opportunities to grow.

We’re now seeking a Finance Officer - Rent and Service Charges to join our Finance team, supporting the accurate calculation, setting, monitoring and reporting of rents and service charges across all tenures. You’ll play an important role in maintaining accurate financial data, ensuring customers are charged correctly and helping us meet our financial, regulatory and organisational requirements.

Working closely with colleagues across Finance and our operational teams, you’ll help ensure accurate and timely information is available to calculate service charges, correctly attribute charges within our finance system and maintain high-quality rent and service charge data. You’ll also manage the service charges mailbox, respond to queries, support financial reporting and audit activity and identify opportunities to improve processes, systems and reporting.

We’d like you to have…

Strong numerical and analytical skills with excellent attention to detail.
An understanding of financial processes, budgeting and reporting principles.
The ability to maintain large datasets accurately and confidently.
Good communication skills, with the ability to explain financial information clearly to non-finance colleagues.
Strong organisational skills and the ability to manage competing priorities and meet deadlines.
A problem-solving mindset with a focus on continuous improvement.
Competent IT skills, including experience using finance systems and Microsoft Excel.
An awareness of housing regulation, compliance requirements and governance expectations.
AAT Level 2 or equivalent would be desirable, or you may currently be working towards this qualification.

Closing Date: 18th November 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!

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