MyDiversity Jobs

[Fulltime] Business Insight Manager at Two Rivers Housing

Fri, 13 Nov 2026 12:00:02 +0000

Business Insight Manager

£48,622 per annum

Newent, Gloucestershire

Full-Time

Permanent

Come make a real difference as our Business Insight Manager

Everyone should have a warm, safe, affordable home. As Business Insight Manager, you’ll play a key role in helping us provide this for our tenants.

You’ll be responsible for:

· Leading the delivery of business intelligence, analytics and performance reporting services.

· Develop and maintain Power BI dashboards and reporting solutions.

· Produce meaningful insight to support operational and strategic decision making.

· Manage corporate performance reporting and KPI frameworks.

· Drive improvements in data quality, governance and reporting standards.

· Provide analysis, forecasting and performance trends to inform business planning.

· Build strong relationships with stakeholders across the organisation.

· Lead, coach and develop the Business Insight team.

· Identify opportunities to improve processes through automation and innovation.

This is a hybrid role and requires regular office attendance to our Newent office in line with our agile working policy, with flexibility to attend onsite meetings as required. Please consider your commute when applying for this role. While the role is not fully remote, we are committed to considering reasonable adjustments to support individual circumstances where appropriate.

What you’ll bring to our team

You'll be a strategic thinker with a passion for data, performance and continuous improvement. Equally comfortable working with detailed datasets and senior stakeholders, you'll understand how to turn information into actionable insight that supports operational and strategic goals.

You'll bring:

· Proven experience leading a business intelligence, analytics or performance reporting function.

· Advanced Power BI and data visualisation skills.

· Experience developing and monitoring KPIs, performance frameworks and corporate reporting.

· Strong analytical, problem-solving and decision-making abilities.

· Experience using data to influence organisational performance and service improvement.

· Strong stakeholder management and communication skills.

· Experience leading and developing high-performing teams.

· A commitment to data quality, governance and continuous improvement.

What we’re looking for

· Significant experience within a business intelligence, insight, analytics or performance management environment.

· Advanced knowledge of Power BI and reporting technologies.

· Experience working with large datasets, databases and SQL.

· Strong understanding of performance management and business reporting.

· Excellent communication and presentation skills.

· The ability to translate complex information into clear and actionable insight.

· Proven leadership and people management experience.

· A collaborative approach with the ability to influence at all levels of the organisation.

Qualifications

· Experienced in Data Analysis and Reporting using Microsoft Power BI reports and dashboards or quickly able to build skills to expert user level (e.g. experienced in a similar data analysis and reporting technology or toolset)

· Experienced in producing data-sets for reporting and analysis. Able to work with the IT Team and vendor technical teams to agree data extracts necessary. Good understanding of relational databases and the SQL language highly beneficial, or ability to understand and build SQL skills quickly.

· Good technical skills in IT systems and software including Microsoft 365 applications.

· Able to plan, prioritise and execute own workload or as part of a team or as project lead in collaborative business improvement group. Able to build business relationships and work in a resource capacity for all areas of the organisation.

· Knowledge and or experience in the housing sector, a repairs contractor or with housing management systems (esp. MIS Active-H) – Desirable.

· Business or Data Analysis certification or qualification – Desirable.

· Microsoft Power BI certification – Desirable. If not already held willingness to work towards a certification such as ‘Microsoft Power BI Analyst Associate’.

· SQL certification desirable such as MCDBA.

Closing Date - Friday 20th November 2026

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[Fulltime] Interior Systems Designer at Optima Systems

Thu, 12 Nov 2026 15:00:02 +0000

Permanent, Full Time

We are looking for a creative and technically minded Designer to join our Design team based at our head office in High Wycombe and play a key role in delivering innovative design solutions from concept through to fabrication.

Working alongside our Design, Sales and Project teams, you'll be involved in a wide variety of projects, transforming client requirements into practical, compliant and commercially successful design solutions. This is an excellent opportunity for someone who enjoys collaborating with different stakeholders, solving technical challenges and seeing their designs come to life.

What you’ll be doing:

Producing detailed design models, drawing packages and fabrication information for a range of projects.
Developing design solutions that meet client requirements, industry standards and building regulations.
Attending design handover meetings and helping to define project design briefs.
Collaborating with Sales, Estimating, Project Management and other departments throughout the project lifecycle.
Managing drawing revisions and coordinating design changes as projects evolve.
Identifying and resolving technical interfaces with surrounding structures and trades.
Supporting BIM requirements and ensuring project information is delivered to programme.
Attending design review meetings and contributing to the delivery of cost-effective and practical solutions.
Undertaking drawing checks and providing technical support to colleagues where required.
Visiting project sites to review conditions and carry out surveys when necessary.
Representing Optima at project meetings, interviews and presentations.

What we're looking for

We're keen to hear from organised, proactive and detail-oriented individuals who can confidently manage multiple projects and work effectively within a collaborative team environment.

You'll ideally have:

Experience producing technical drawings and design information within a construction, interiors or manufacturing environment.
Knowledge of BIM processes and 3D modelling software.
Strong communication and organisational skills.
The ability to interpret technical information and develop practical design solutions.
A proactive approach with excellent attention to detail.
The confidence to work collaboratively with colleagues, clients and external consultants.

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[Contract] Portfolio Pathway Transformation Manager at Royal College of Physicians

Thu, 12 Nov 2026 12:00:02 +0000

Portfolio Pathway Transformation Manager

London

£38,429

Contract type: 12 month fixed term

Working arrangements: Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office.

The Federation of the Royal Colleges of Physicians is recruiting a Portfolio Pathway Transformation Manager to lead the operational delivery, transformation and continuous improvement of the Portfolio Pathway service within the Joint Royal Colleges of Physicians Training Board (JRCPTB). This is a 12-month fixed-term role providing leadership during a period of significant organisational change, with a strong focus on service improvement, operational resilience, performance management, technology and data-led working. Portfolio Pathway is a key route to specialist registration, enabling experienced doctors to demonstrate that they have achieved the standards required for entry to the General Medical Council (GMC) Specialist Register.

Purpose and scope

The postholder will lead a team of administrators and work with medical leaders, Specialty Advisory Committees (SACs), clinical assessors, the General Medical Council (GMC) and colleagues across the Federation. They will develop and deliver a time-limited transformation plan, improving areas within JRCPTB’s control while clearly evidencing and escalating wider systemic constraints and dependencies.

Key responsibilities

Lead the operational delivery of the Portfolio Pathway service across physician specialties, ensuring a responsive, high-quality and efficient service.
Develop and deliver an agreed transformation plan with measurable improvements in performance, efficiency, resilience, management information and stakeholder experience.
Review the end-to-end service and use data and stakeholder insight to identify root causes of delay, inefficiency and service risk.
Improve performance against contractual and regulatory timeframes, service standards and key performance indicators, addressing risks and backlogs within JRCPTB’s control.
Work collaboratively with internal teams and key stakeholders including SACs and the GMC.
Drive the effective use of technology, automation, artificial intelligence and business intelligence to improve workflows, reporting and decision making.
Review and strengthen arrangements for the clinical assessor workforce, including recruitment, capacity, deployment and utilisation.
Provide clear, supportive line management and development for the Portfolio Pathway team.
Build effective relationships with medical leaders, SACs, clinical assessors, the GMC and other stakeholders, producing robust reports, analysis and recommendations for senior audiences.
Support the Federation’s response to the anticipated GMC tender and subsequent transition planning through operational evidence, performance information and service analysis.

About you

Essential

Degree or equivalent professional experience.
Experience leading and managing an operational service, programme or business function.
Experience leading, motivating and developing staff.
Demonstrable experience delivering service improvement, transformation and organisational change.
Excellent planning, organisational and problem-solving skills, with the ability to manage competing priorities in a complex and changing environment.
Experience identifying and managing operational risks.
Experience using data, reporting and technology to improve performance and support decision making.
Excellent written and verbal communication skill, with experience building productive relationships and influencing senior stakeholders.

Desirable

Experience leading digital transformation, service redesign or operational improvement programmes.
Experience working with clinicians or professional volunteer networks.
Experience using digital workflow, automation, CRM or business intelligence tools such as Power BI, Dynamics CRM, Microsoft Copilot or Power Automate.
Knowledge of postgraduate medical education, healthcare regulation or professional standards.

Closing date: 02 November 2026

Shortlisted candidates will be notified by: 03 November 2026

Interview date: 11 November 2026

The RCP positively encourages applications for suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. that's why welcoming and having people who represent the 21st century medical workforce and the diverse population of patients we serve is so important to us.

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[Fulltime] Business and Digital Transformation Manager at Arawak Walton Housing Association

Thu, 12 Nov 2026 15:24:18 +0000

Business and Digital Transformation Manager

Manchester - Hybrid

£51,000

Are you passionate about using technology to make services simpler, smarter and better for people?

We’re looking for an experienced and forward-thinking Business and Digital Transformation Manager to take the lead on an exciting programme of digital and business improvement.

The Role

This is a senior role reporting directly to our Operations Director. You will help shape our new Digitalisation Strategy and then lead its delivery, turning it into a clear, realistic programme of change. You will work closely with senior leaders, colleagues, tenants and our IT Manager, who leads our IT Strategy and infrastructure, to find where technology and better ways of working can have the greatest impact.

This isn’t a role where you’ll simply oversee projects from a distance. You’ll be encouraged to lead from the front and make things happen, from mapping and redesigning processes to testing systems, running pilots, improving data, training colleagues and embedding new ways of working.

You’ll lead a varied portfolio of digital and business change projects, helping the organisation to:

Introduce new technology, including AI and automation, safely and ethically
Simplify and automate processes to improve efficiency and customer experience
Deliver digital services that are accessible, inclusive and designed around tenants
Turn the Digitalisation Strategy into a clear, realistic programme of delivery
Lead colleagues confidently through organisational and technological change
Strengthen data protection, information governance and resilience
Deliver projects successfully from initial idea through to adoption and measurable benefits

About you

With experience of delivering digital, systems or business change projects from start to finish, you will be accustomed to managing competing priorities and introducing new technology or ways of working. Experience of process improvement, service redesign, customer portals, cloud technology, automation or AI would be particularly valuable.

You’ll also be confident communicating technical ideas in plain English, whether you’re speaking with internal or external stakeholders.

Experience in housing is welcome but not essential. We are just as interested in hearing from people with backgrounds in local government, the NHS, the charity sector or the private sector.

This is a fantastic opportunity to shape how an organisation uses digital technology, automation and AI, turning ideas into practical improvements that make a genuine difference to both colleagues and tenants.

If you’re ready to turn great ideas into smarter services and meaningful change, we’d love to hear from you

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[Temporary] Interim Head of IT at Rennie Grove Peace Hospice Care

Wed, 11 Nov 2026 20:00:02 +0000

Interim Head of IT

Tring, Rennie House - with travel to other base locations required.

£50,000 - £60,000 per annum depending on experience

6 Months Fixed Term Contract, Full Time (37.5 hours per week)

Closing date: Thursday 19 November 2026 at 12 noon

Are you an experienced IT leader who combines strategic thinking with hands-on delivery and wants to use your expertise to support a cause that truly matters?

Join our ICT team and play a vital role behind the scenes - enabling our colleagues to deliver outstanding, compassionate care every day.

As Interim Head of IT, you will lead our digital, information governance and ICT services for an initial six-month period.

You will be responsible for maintaining business-critical systems, strengthening cyber security, ensuring compliance with data protection legislation, and progressing key digital improvement initiatives

What you will do

Providing strategic leadership on technology, cyber security, data governance and digital transformation.
Ensuring stable and effective ICT operations and service delivery.
Leading digital infrastructure, cloud services, networks and system improvements.
Acting as the organisation's Information Governance Lead.
Ensuring compliance with UK GDPR, Data Protection legislation and NHS Data Security & Protection Toolkit requirements.
Leading and developing the ICT team.
Improving reporting, data governance and organisational use of information.
Strengthening business continuity and disaster recovery arrangements.
Producing recommendations and future plans to support long-term digital success.

What you will need

Significant experience in a senior ICT leadership, interim management or transformation role
Proven success leading organisational change, digital transformation or service improvement programmes
Strong experience managing cyber security, information governance and data protection compliance
Experience operating within a regulated environment such as healthcare, charity or public sector organisations
Excellent stakeholder management and communication skills
Experience leading teams, managing budgets and influencing senior leaders

Additional role requirements

All candidates must have the right to work in the UK.
We do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
Manual handling and/or heavy lifting.
Full, current valid UK driving licence.
Access to a vehicle which can be used for work purposes.
Car insurance, including business cover.
If successful a Basic DBS check will be undertaken during onboarding.

ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….

We reserve the right to close this vacancy early if sufficient applications are received.

To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.

Our commitment to Equality and Diversity

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.

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[Fulltime] Digital Support Officer (Applications) at Cobalt Housing Limited

Wed, 11 Nov 2026 16:00:02 +0000

Digital Support Officer (Applications)

Liverpool

£35,065 per annum

Permanent, Full Time

This is an exciting new opportunity to join our Digital Services team as a Digital Support Officer (Applications).

This is an ideal role for someone who enjoys solving problems, delivering excellent customer service and has a genuine interest in how digital systems and applications support business services. As the first point of contact for digital support, you'll play a key role in resolving technical issues, delivering effective solutions and developing specialist knowledge in business applications, system change and application assurance.

This is an excellent opportunity for someone who wants to develop expertise in application management, business systems and digital transformation while tackling a varied range of technical challenges. With training, mentoring and hands-on experience, you'll build valuable skills whilst delivering solutions, contributing to key digital initiatives and helping shape the future of digital services. Based across our Knowsley and Croxteth offices, you'll be part of an ambitious Digital Services team helping to drive digital transformation across the organisation.

About the role

As a Digital Support Officer (Applications), you will provide first-line support to colleagues across a wide range of digital systems, software and devices. You'll investigate issues, analyse root causes, identify effective solutions and take ownership of incidents through to resolution.

Alongside core helpdesk responsibilities, you'll work closely with our Applications team to support system improvements, testing, change activities and supplier engagement. This is an excellent opportunity for someone who wants to expand their knowledge of application management, business systems and digital transformation in a supportive environment.

Key Responsibilities

Act as the first point of contact for digital support queries via phone, email, Teams and face-to-face support.
Troubleshoot hardware, software and application issues, escalating where appropriate.
Log, manage and resolve incidents through the helpdesk system.
Support the rollout and setup of hardware and devices for colleagues.
Assist with application testing, system changes and user acceptance testing activities.
Gather and document evidence relating to application issues to support supplier resolution.
Help develop and maintain user guidance, FAQs and application documentation.
Analyse recurring issues, identify root causes and champion continuous improvement initiatives.
Deliver digital systems training that builds user confidence and capability.
Support the delivery of the Cobalt’s Digital and Transformation Programme.

For the full list of responsibilities and the person specification, please review the job description / recruitment pack linked below.

What We’re Looking For

We are looking for an individual who has:

Excellent communication and customer service skills with the ability to support users with varying levels of technical knowledge.
Strong problem-solving skills and a logical, analytical approach to troubleshooting.
Experience working with a range of technology including laptops, desktops, mobile devices and software applications.
An interest in how business applications support services, with a desire to develop knowledge of application management, systems analysis or product-based roles.
Excellent attention to detail, particularly when recording issues, gathering evidence and following testing or change processes.

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