IRIS Recruitment

We’re looking for a Customer Service Analyst – 2nd Line to join our Every HR team, supporting customers using our cloud‑based HR and Payroll software, primarily within the education sector. This role is ideal for someone with solid HR or payroll systems experience who enjoys problem solving, supporting customers with complex queries, and working closely with technical and p

IRIS is looking for an experienced 3rd Line Customer Support Analyst to join our Financials customer support team and help our customers resolve complex technical challenges. You’ll play a key role in handling escalated issues, performing in depth technical investigations and working closely with our Product and Development teams to deliver the right outcomes.   What y

We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams to ensure issues are resolved efficiently and professionally.   What you’ll be doing

Early Careers — Sales & Renewals Associate (Entry-Level) ¦ IRIS Software No experience needed. If you’re outgoing, curious, and love talking to people, we’ll teach you the rest.    Why join? Talk to customers, solve problems, and make an impact fast Clear progression into Sales (AE) or Customer Success/Renewals Coaching, playb

About the Role We’re looking for a strategic and hands on Director of Professional Services to build and scale a world-class implementation and onboarding organisation. This is a high-impact leadership role where you’ll own the full customer journey from contract signature through to go live, ensuring customers realise value quickly and effectively. You’ll lead a growing tea

We’re looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation.

A great first step into a professional career This is an opportunity to start your career in a role that really matters. We’re hiring a Facilities Associate to join our Facilities team. This role is designed for so